Discount Pool Zone
        Swimming Pool Supplies & Parts


Shop By Cateory:

Home
Pool Cleaners
Complete Filters

Replacement Filters
Pumps
Motors
Timers
Pool Accessories
Test Kits
Valves (Multiport)
Automatic Chlorinator


Merchant Services

Credit Card Processing By


Customer Information Center

Privacy Policy

At Discount Pool Zone it is our goal to make your shopping experience as easy as posible. Our products are discounted with the goal in mind to become your pool store on the internet.

Order with confidence: We are proud of the feedback we have received from the online auction ebay. By clicking here you can read the feedback from customers that have purchased their pool items from Discount Pool Zone.

Ordering/Payment Methods

You can shop online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card processing networks. The company adheres to strict industry standards for payment processing, including:
  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

  • Industry leading encryption hardware and software methods and security protocols to protect customer information.

  • Compliance with the Payment Card Industry (PCI) Data Security Standard.

Discount Pool Zone is registered with the Authorize.Net Verified Merchant Seal program.

Accepted methods of payment include Major Credit Cards (MasterCard, Visa, Discover), Paypal, Goggle Checkout, Money Order or Check. There is a 4 day hold on orders to be shipped if paying by Check. If you wish to pay by Money Order or Check simple print out your order which includes shipping charges and mail to the address below.

Discount Pool Zone
611 Overhill Dr.
Brandon, FL. 33511

Contact Us

If you have questions, concerns or comments, you can email us at poolguy@discountpoolzone.com.

Shipping

Our goal is to ship out your order within 24-48 hours.  In the event it is going to take longer you will be notified. The shipping method used is either USPS, UPS or Fedex ground and is based on the weight of the items being purchased. Please allow 3 to 7 days for delivery. Orders are shipped out of Tampa Florida. You will be notified with the tracking number at the time of shipping.

Shipping within the U.S., PR and US Virgin Islands

Returns

Please e-mail  to obtain a RGA (returned goods authorization) number. All returns must be accompanied by the assigned RGA number and within 30 days of purchase.  Shipping cost is non-refundable and customer is responsible for return shipping. Refused or returned orders will be charged freight both ways.  Returned product must be in their original packaging, (unused and uninstalled) in resalable condition and with all manuals and instructions intact. All returns have a 15% restock fee.

The following items can not be returned:
Special order items, pool cleaners,chemicals (includes liquid items), electronics (includes lights) and items that have already been installed or used.

Warranty

All warranties are handled through the manufacturer. At no time is Discount Pool Zone responsible for covering any warranty claims on products they sell.

--------------------------------

Warranty Returns of A.O.Smith (Magnetek) Motors:

  • A.O.Smith motors including Magnetek Centurion motors sold through our website are guaranteed to be brand new and carries a 1 year A.O.Smith warranty. Should a motor become defective during the warranty period, then you may elect to exchange it for a new motor. 
Warranty Returns of Marathon/GE Motors:
  • Marathon/GE motors sold through our website are guaranteed to be brand new and carries a 18 month warranty. Should a motor become defective during the warranty period, then you may elect to exchange it for a new motor.
Water damage from either AO Smith or Marathon not covered under warranty (Click for photos)
Also the lable must be present on the motor and readable.

Discount Pool Zone will accept your warranty return and send you a new replacement motor once the motor has been inspected and warranty has been issued. Discount Pool Zone is not responsible for any cost of shipping or transportation both ways: returning a warranty motor and receiving a replacement.  Discount Pool Zone is also not liable for any loss of time, inconvenience, and expenses in connection with the removal or replacement of your motor that develops a defect during the term of the warranty. You may wish to contact manufacturer with any warranty concerns.
Manufacturers Website    (AO Smith)
Manufacturers Website    (Marathon)
-----------------------------------


Policies           Shipping          Contact

Discount Pool Zone, LLC
611 Overhill Dr
Brandon, FL 33511
Local 813.689.5800
Toll Free 877.222.6122
Hours of Operation M-F    9AM - 5PM (EST)